Reservations & Cancellations

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Reservations

How do I book a reservation for a private event?

If you are interested in booking a private event, submit a Private Event Inquiry Form and we will get back to you within 48 hours.
When you are ready to confirm your event you will receive a proposal with a contract and invoice to pay the deposit to hold your event date & time.
A minimum deposit of $300 is required 3 weeks prior to your event to close our studio, with the total balance due 48 hours prior to your event.
Deposits are credited towards your event

How do I register for a public class?

To register for an upcoming class, please visit our Event Calendar page.
Select your favorite painting and/or date that works best for you and register to secure your seat(s).
We highly recommend you register in advance to secure your seat; classes fill up quickly.
Walk-ins are welcome 15-30 minutes prior to class start if we have open seats available.

cancellations

How do I cancel my private party reservation?

Deposits or guest payments toward private events are NON-REFUNDABLE but may be used to attend future public paint events within 3 months of cancel request.
If you need to cancel your private event, please email or call us to receive store credit.

How do I cancel my public party reservation?

If you must cancel, please allow at least a 48-hour notice by emailing or calling us to open the cancelled seat to a guest on our waiting list.
We will give you a store credit valid to use towards another class for up to 3 months from the cancellation date. You can also transfer your credit to another guest. Just email us the name of the person you would like to use your ticket.
No reschedules will be given if you cancel within 24 hours of the event.
Due to the intricacy and preparation of our classes, TICKETS ARE NON-REFUNDABLE. We appreciate your understanding.

I'm running late! Can I still come to class?

We recommend showing up early to prevent any missed instruction.
If you arrive in studio more than 1 hour late, we recommend rescheduling your class.
If you decide to stay and paint with us, we will do our best to get you caught up with the rest of the class.